Introduction
Don't be a doughnut brand*

Don't be a doughnut brand*

A doughnut is sugar-coated on the outside.

Looks kind of appealing at first glance.

But on the inside, nothing.

Just a hole.

Most brands that say they have a sales problem, don't.

They have a 'culture' problem.

Their brand to the outside world looks the part.

But on the inside, it's empty.

And the people on the inside don't feel it.

And so, therefore, the customers don't feel it either.

Hmmm.

It all starts on the inside.

Caveat:* if you make doughnuts, you should be a doughnut brand.

David Hieatt
Author

David Hieatt

Bankrupt at 16. Thrown out of college at 18. Joined Saatchi + Saatchi at 21. Started howies in 1995. Sold it to Timberland. Left. Started The Do Lectures. Started Hiut Denim Co.

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Maybe the way you always do it is wrong